Legal Notice

LEGAL NOTICE

This website and the CALASSI online store are operated by:

POTERY LTD
Registered in Bulgaria
UIC / Company Registration No.: 204829317
VAT No.: BG204829317
Registered address: Sofia, Bulgaria, 1421, Krastio Sarafov 55
Email: hi@potteryandpoetry.com

CALASSI is a brand and creative project dedicated to collectible wine vessels.

WEBSITE OPERATOR

The company identified above is responsible for the operation of the CALASSI website and online store and is the contracting party for purchases made through this website, unless expressly stated otherwise.

The same company acts as the data controller for personal data processed directly by CALASSI, as further described in our Privacy Policy.

CONTACT

For general enquiries, product information, orders, returns or customer service, please contact us through our Contact page.

For formal correspondence concerning the website, an order, privacy or other legal matters, you may contact us using the details provided above.

CONSUMER INFORMATION

Consumers purchasing through the CALASSI online store benefit from the mandatory consumer protections applicable to them under relevant law.

Information concerning ordering, payment, delivery, returns and the right of withdrawal is available in our:

Shipping & Delivery Policy
Returns & Refunds Policy
Terms & Conditions

Nothing in these policies limits mandatory consumer rights that cannot lawfully be excluded or restricted.

COMPLAINTS

If you have a concern relating to a product, order or service, please contact us first so that we can review the matter and seek an appropriate solution.

Consumers may also have the right to refer a dispute to the competent consumer-protection or alternative dispute-resolution authority in accordance with applicable law.

For consumers in Bulgaria, the competent consumer-protection authority is the Commission for Consumer Protection (КЗП / KZP).

DATA PROTECTION

Information about how CALASSI collects and processes personal data is available in our Privacy Policy.

Information about cookies and similar technologies is available in our Cookie Policy.

Where the company operating CALASSI is established in Bulgaria, the competent supervisory authority for personal-data protection is the Commission for Personal Data Protection (CPDP / КЗЛД).

INTELLECTUAL PROPERTY

Unless otherwise stated, the CALASSI name, brand identity, vessel designs, original texts, photographs, graphics, films, drawings, concepts, methodology and other original materials appearing on this website are owned by or used with the permission of their respective rights holders.

The content of this website may not be reproduced or commercially exploited without appropriate permission, except where such use is permitted by applicable law.